FAQ

 

Our Uncompromising Commitment to Quality and Service

Contact Us

txcomplexions@gmail.com

Shipping Policy

Thank you for you for stopping and shopping with us. . It is our commitment to ship all orders within 48 hours. You will receive an email confirmation once your package has been dispatched, which will include your tracking information.

Refund Policy

We regret that we cannot authorize any refunds or cancellations after 24 hours of the order placement or if the order has already been shipped. This policy is non-negotiable, and no exceptions will be made. Any requests received after this specified time frame cannot be accommodated for cancellation, changes or refunds.
Please note that item exchanges and refunds will only be processed in the case of faulty products. By placing an order, you agree to accept these terms in their entirety.